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Téléchargez Orange et moi et accédez à l'assistance Orange 24h/24


How to Download Orange et Moi, the App That Simplifies Your Life




If you are an Orange France customer, you might want to download Orange et moi, the app that allows you to manage your mobile and internet-TV-telephone contracts from your smartphone or tablet. In this article, we will explain what Orange et moi is, why you should download it, and how to do it.


What is Orange et moi?




A mobile and tablet app for Orange France customers




Orange et moi is a free app that is compatible with Android and iOS devices. It is accessible under mobile or wifi coverage and on mobile or tablet compatible. You can use it to access your customer area and manage all your contracts and options from one place.




download orange et moi



A customer area that allows you to manage your contracts and options, troubleshoot and contact Orange




With Orange et moi, you can do many things such as:


  • Track your orders



  • Follow the details of your consumption for all your offers



  • View, download and pay your bills



  • Update your bank details and change payment method



  • Change offer or mobile phone



  • Subscribe or cancel your options



  • Top up mobile credit for prepaid or blocked mobile plans



  • Consult your included destinations, international rates and travel passes



  • Access emergency actions: PUK code, line suspension, unlocking, etc.



  • Control the services of your Livebox remotely



  • Test and troubleshoot your Livebox and connected equipment



  • Chat with an advisor or make an appointment in an Orange store



  • Enjoy the best offers and advantages from Orange



Why Download Orange et moi?




There are many reasons why you should download Orange et moi. Here are some of them:


To track your orders and consumption




You can check the status of your orders, follow the delivery of your products, and activate them easily. You can also monitor your consumption in real time for all your offers, check your remaining data, minutes, SMS, etc., and set up alerts to avoid overspending.


To view, download and pay your bills




You can access your bills from the last 24 months, download them in PDF format, or print them. You can also pay them online with a credit card or by direct debit. You can also modify your billing preferences, such as paperless billing or monthly billing.


To update your bank details and change payment method




You can change your bank details at any time from the app. You can also choose the payment method that suits you best: direct debit, credit card, check, cash, etc.


To change offer or mobile phone




You can compare the different offers available for you and choose the one that matches your needs and budget. You can also change your mobile phone and benefit from the best prices and promotions. You can also keep your number or get a new one.


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To subscribe or cancel your options




You can customize your offers by adding or removing options according to your preferences. You can choose from a wide range of options, such as extra data, TV channels, music streaming, cloud storage, etc.


To top up mobile credit for prepaid or blocked mobile plans




If you have a prepaid or blocked mobile plan, you can top up your credit easily from the app. You can choose the amount and the payment method, and get instant confirmation. You can also set up automatic top-ups to avoid running out of credit.


To consult your included destinations, international rates and travel passes




If you travel abroad, you can check the list of destinations included in your offer, the rates for calls, SMS and data outside your offer, and the travel passes available for you. You can also activate or deactivate roaming and data roaming from the app.


To access emergency actions: PUK code, line suspension, unlocking, etc.




If you lose your phone, if it gets stolen, or if it gets blocked, you can access emergency actions from the app. You can suspend your line to prevent unauthorized use, find your PUK code to unblock your SIM card, request an unlocking code to use another operator's SIM card, etc.


To control the services of your Livebox remotely




If you have a Livebox and an internet-TV-telephone offer, you can control the services of your Livebox from the app. You can reboot your Livebox, change your wifi password, activate or deactivate parental control, etc.


To test and troubleshoot your Livebox and connected equipment




If you encounter any problem with your Livebox or your connected equipment, such as TV decoder, remote control, wifi extender, etc., you can test and troubleshoot them from the app. You can run diagnostics, get tips and solutions, or contact technical support.


To chat with an advisor or make an appointment in an Orange store




If you need help or advice from an Orange expert, you can chat with an advisor from the app. You can also make an appointment in an Orange store near you and choose the date and time that suits you best.


To enjoy the best offers and advantages from Orange




With Orange et moi, you can access exclusive offers and advantages from Orange. You can get discounts on products and services, invitations to events and shows, gifts and surprises, etc.


How to Download Orange et moi?




Downloading Orange et moi is very easy. You have two options:


From the official website of Orange et moi




You can go to the official website of Orange et moi and scan the QR code with your smartphone or tablet. You will be redirected to the download page of the app on Google Play Store or App Store. Alternatively, you can enter your phone number on the website and receive a download link by SMS.


From Google Play Store or App Store




You can also go directly to Google Play Store or App Store on your smartphone or tablet and search for "Orange et moi". Then, you just need to tap on "Install" or "Get" to download the app on your device.


Conclusion




Orange et moi is a must-have app for Orange France customers who want to simplify their life and manage their contracts and options from their smartphone or tablet. It allows you to track your orders and consumption, view and pay your bills, update your bank details and change payment method, change offer or mobile phone, subscribe or cancel your options, top up mobile credit for prepaid or blocked mobile plans, consult your included destinations, international rates and travel passes, access emergency actions, control the services of your Livebox remotely, test and troubleshoot your Livebox and connected equipment, chat with an advisor or make an appointment in an Orange store, and enjoy the best offers and advantages from Orange. Downloading Orange et moi is very easy. You can either scan the QR code from the official website of Orange et moi or go to Google Play Store or App Store and search for "Orange et moi".


FAQs




Here are some frequently asked questions about Orange et moi:


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